THE LOCAL AGENT EXPERIENCE FOR TENANTS

Our point of difference with the bulk of the rentals industry is never greater than in our interaction with tenants.
It is sad to hear the expression “…just a tenant.”
It inspires us to do things our way. Not the industry way.
Our specialty of local connection certainly sets us apart, but we create a further gap in our fundamental view of tenants as valued customers.
From your first steps to finding a property, through to applications and right throughout a tenancy you are given a level of importance and respect which ought not to come as a surprise to you – but we know from experience that it very often does.
From the industry perspective, tenants tend to travel economy class.
Remote, impersonal treatment is disguised as “convenient on-line service.” Prospective tenants are thrown on to the conveyor belt of crowded open home inspections and inflexible 15 minute viewing opportunities. They are quickly processed and distilled down to an application form.
We put service back into property inspections, where WE serve YOU, by offering private appointments at a time suitable to you. This is important to us as it is the first step in building positive relationships with our tenants. Once you have found the right property, the application process is quick and easy and we will keep you informed every step of the way.
Once you come on board with us, you won’t want to jump off!
Call us for more information on 07 3848 0202